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I started my career in accountancy and audit, and gradually moved into tax by starting to answer the tax queries that appeared in the back of a well-known tax magazine.

We await with interest to see whether the temporary closure of the HMRC public helpline and the push to digital webchat has helped to clear the backlog of HMRC post.

Robotic process administration, artificial intelligence, machine learning, large language models: the buzzwords just keep coming.

A majority of respondents to a survey conducted by CIOT said that poor service levels make it harder to do business, and that they doubt improvements will be made in the coming year.

CIOT has praised a cross-party effort which resulted in the closure of a loophole highlighted by the Institute during the passage of last year’s Economic Crime (Transparency and Enforcement) Act.

Business rates and the system and policy surrounding it are about to undergo changes on a scale not seen before.

As you probably know, most tax policy changes are accompanied by a Tax Information and Impact Note (TIIN).

As the level of digital interaction with HMRC continues to increase, it has become increasingly necessary to think about how these systems and processes should be developed, and to identify what fu

The OECD published a consultation on Amount B of Pillar One in July 2023.